Repair Guide

Do I lose data when I replace my screen?

Screen repairs don’t touch your storage — your data stays safe.

How do I know if I need a new battery?

Fast drain, random shutdowns, or battery health below 80%.

I dropped my phone in water — what should I do?

Turn off immediately and avoid charging.

My phone isn’t charging — is it the port or the battery?

We test port and battery both.

Will you access my photos or data?

No, your data remains private.

What parts do you use — OEM or aftermarket?

Premium quality parts used.

Do I need an appointment, or can I walk in?

Walk-ins allowed, booking preferred.

Is there a diagnostic fee if I don’t go ahead?

Basic check free, complex may charge.

How long do repairs take?

Most repairs same day.

What warranty do I get?

3–12 months warranty.

Will True Tone, Face ID or Touch ID be affected?

Features preserved where possible.

Do I need to back up first?

Backup is recommended.

Any after-repair care tips?

Avoid heat/moisture after repair.

Why can a quote change after diagnostics?

Hidden damage may change quote.